Questions and Answers for Common Troubleshooting Issues: After a Few Months Operation – Part 1

BaseVac is recognized as the provider of the strongest suction in the Dental Industry. With that power and unique vacuum profile, there tend to be questions about our vacuum units and how they function. For this reason, BaseVac has created this series on commonly asked questions.

To date, we have discussed common questions before purchasing a BaseVac and questions when the system is first installed. Today is the start of the two-part series regarding questions commonly asked during the first few months of owning a BaseVac.  

Questions

Today, we will be looking at suction drop off and long durations of vacuum shut-down.

I had great suction at the beginning, but it seems to have dropped off

·         The BaseVac system vacuum pump has an internal filter cartridge to protect the pump from any debris in the piping system. Over time, this filter may get moist or wet, and it clogs, restricting airflow resulting in a gradual loss of flow and suction.

·         Replace the filter; this should help restore the vacuum strength.

It sometimes just stops, and then after a half-hour, it starts again.

·         This is the result of a built-in motor high-temperature switch. If the motor gets too hot, the internal overload switch opens. When the motor cools, the switch closes and the vacuum automatically restarts.

·         Depending on the manufacturing batch, the internal thermal overload switch may not have been bypassed at the factory. The switch is not vital to the system and can safely be bypassed. Consult with our BaseVac team for an easy to follow wiring change that bypasses the switch function.

·         The BaseVac system is protected by the breaker in the control panel and is compliant with all electrical codes.  

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Please follow us next week as we are looking at humming motors and bad smells coming from the BaseVac units. Should you have more questions or require more information, please contact BaseVac at 1-800-668-8736.